Returns & Exchanges

At Dermalogica®, we stand behind every product we sell, but if you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee for products purchased through our official website.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal to select the items you wish to return and receive a Return Authorization Number.

• 2.
  Prepare Your Package

  Securely pack the products in their original packaging, ensuring all promotional items or gifts with purchase are included to qualify for a full refund.

• 3.
  Affix the Shipping Label

  Print the prepaid shipping label provided via email and attach it to the outside of your box before dropping it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.